Company No. 179198-A    KKKP No. 1127   GST No. 002048860160

(Formerly Known as Sarawak Travel Agencies)

70 Padungan Road, 93100 Kuching, Sarawak, Malaysia

TEL: (082) 243708, 242289, 414921, 256257    FAX: (082) 424587, 426981


CPH Travel Agencies (Sarawak) Sdn Bhd is committed to protecting your personal information. We may collect, This Privacy Policy applies to personal information that we collect from you or receive from Third Parties that act on our behalf as our booking agents, contractors or service providers (such as hotels, restaurants and etc.) for the purposes of offering or booking tour and services on your behalf.

When you visit or walk to our office or tour desk and make a booking with our staff or our customer service representative
When you make booking and information provided by you in the tour booking form
When you visit our website
Via telephone, letter, and fax
Via email correspondence
Via social application
From other travel agents / tour operator / overseas agents / hotel operator

These are the information that we may collect, disclosed to our third-party suppliers. If you do not want your information to be collected or shared to our Third Parties (as defined above), you can always choose not to participate in the tours or services at the time the personal information is collected/requested.

Date of Birth
Passport Details
Phone number
E-mail address
Emergency contact number
Credit card number (for payment via credit card only)
Other participant details who traveled with you
Information on flight/accommodation/ transportation any other necessary information related to your booking
Food allergy and nutrition preferences
Medical information (when required)

To process the booking upon confirmation of services
To provide our third-party suppliers, contractor, service providers and/or business partners with necessary details in order for them to cater to your needs and requirements
For administrative and operational purpose – tour assignments, itineraries, passenger list and etc.
To be able to process any payments made via credit card
For accounting purposes (invoicing and auditing)

Only staffs of CPH Travel Agencies (Sarawak) Sdn Bhd who are authorized to use the personal information to process your booking have access to your data. We have personal information retention processes designed to retain personal data information of our customers for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.

CPH Travel Agencies (Sarawak) Sdn Bhd reserves the right to retain your personal information as long as it is required to fulfill the reason for data collection.   However, in most situations, we only keep your personal data for a reasonable period or in accordance with law.

You reserve the right to request an access to your personal data, update any inaccuracies of your personal data and limit the processing of your personal data. You may send your inquiries to [email protected].

CPH Travel Agencies (Sarawak) Sdn Bhd reserves the right to amend this Privacy Policy from time to time without prior notice. Any amendment to the Privacy Policy will be uploaded onto our website and therefore, we encourage you to check/visit the website from time to time for any changes on a regular basis.